I could see that it uses a file called t5sub.sys I then went to Device Manager -> Universal Serial Bus controllers and selected USB3.0 Display I installed my dongle on a Windows 7 laptop (I previously used it on Win 7, so I knew it was working there) Set it to run in compatibility mode for Win 8 and then installed itĪt this point it still did not work so I tried something else Downloaded the latest driver for the dongle. Make sure that the latest versions of the Intel and Nvidea display drivers (my graphics cards, but you might have different ones) have been installed I thought to post my solution here for in case someone else also stumbles onto this thread I know this thread is a bit old, but I ran into the exact same problem and after 2 days of struggling and searching the net I figured it out by myself in the end. Regards, Rajesh Govind - Microsoft Support Engineer Please get back to us with the troubleshooting result. If so, install the same and check if it helps.Ī) Press “ Windows Logo” + “ W” keys from the keyboard.ī) Type “ Updates” in the search bar and click on the icon “ Windows Update” from the search result.Ĭ) On the “ Windows Update” window, click on the link: “ Check for updates” from the left hand side of the window to receive a fresh list of updates.ĭ) If the updates are available, then install all the updates listed there. Step 2: Check Windows Updates for the latest drivers.Ĭheck in Windows updates if any driver updates are available. Issue still persists, then try the next step. Check if Windows 10 Tech Preview detects the USB Display Adapter device and installs an appropriate driver automatically. “ Delete the driver software for this device” you may select that and then remove the corrupted drivers from the computer.ĭ) Follow the on-screen instructions to complete it and the restart the computer if prompted.ĭevice Manager again and then click on the “ Scan for hardware changes” button. On the un-installation window, if you have an option: Please follow these steps:Ī) Press “ Windows Logo” + “ X” keys on the keyboard.ī) Click on “ Device Manager” from that list.Ĭ) Search for the USB Display Adapter device from the device list, right click on it and then select “ Uninstall”. So, I would suggest you to uninstall and reinstall the USB display adapter drivers and check if that resolves the issue.

Normally, this issue should be fixed when you uninstall and reinstall the device driver with which you face this issue.

Please refer to this article: Code 37: Windows cannot initialize the device driver for this hardware. The Error “ Code 37: Windows cannot initialize the device driver for this hardware”, happens when the “ DriverEntry” routine fails when attempted by You have reached the right place and I will try my best to assist you with this issue. Thank you so much for posting your query on this forum.

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